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Crisis Centre

Parent FAQs

On this page you will find answers to frequently asked questions for parents.

Where can I get financial aid information?

Information about federal and provincial government financial assistance is available on the Ontario Student Assistance Program (OSAP) website. For information on the university's financial aid programs, visit the scholarships and bursaries section of this website.

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What is OSAP?

The Ontario Student Assistance Program (OSAP) is a government program that provides financial aid to qualified Ontario students to help pay for education-related costs such as tuition, books, living costs and transportation. OSAP offers two kinds of aid:

  • Grants that a student does not have to repay.
  • Loans that a student must repay.

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When should my son/daughter apply for OSAP?

Students should apply on the OSAP website as soon as they have been accepted into a program and know they will be attending UOIT. We recommend applying four to six weeks before their program starts.

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Is every student entitled to OSAP funding?

No. OSAP eligibility is based on financial need. The Ministry determines the level of financial need based on the information submitted in each student's OSAP application.

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Does my son/daughter have to apply for OSAP each year?

Yes. A student must submit a new OSAP application each new academic year.

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How long does it take to process an OSAP application?

The application process takes from four to six weeks. Students must:

  • Submit their Master Student Financial Assistance Agreement (MSFAA) to the National Student Loans Service Centre (NSLSC) in person through a designated Canada Post outlet.
  • The Student Awards and Financial Aid (SAFA) office must process their signature pages and all supporting documents.
  • The application must go through a Social Insurance Number, Ministry of Transportation and credit check.

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If my son/daughter is denied assistance, will they always be denied?

No. OSAP applications are based on the information provided each year. Changes in the applicant's information (e.g., level of family income or student's earnings) will result in a change in the assessment of financial need. Therefore, we recommend students re-apply for OSAP each academic year.

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Our annual income is $X. Will my son/daughter qualify for OSAP?

It is not possible to predict OSAP eligibility based solely on parents' gross income levels. Many factors are considered including: number of dependents in the family, number of dependents living at home, etc. It is important to remember that there is an expected contribution from parental income. The best way to find out whether your son/daughter will qualify is to complete the online application.

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Does OSAP cover all expenses associated with post-secondary studies?

No. OSAP is designed to supplement the expected contributions of students and parents.

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What other types of financial assistance are available?

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Can I have access to my son's/daughter's student account?

We take your son's/daughter's privacy seriously. While we are happy to provide you with general information about our programs, specific information will not be discussed with a third party unless we have an Authorization to Release Student Information form, signed by your son/daughter. Have them complete the Authorization to Release Student Information form available on MyCampus under the UOIT Documents tab.

Can I have access to my son's/daughter's OSAP account?

The SAFA office cannot discuss specific information about a student's OSAP account with a third party, unless consent has been given on their OSAP application.  At any time, students can log into their account on the OSAP website, and make changes to their 'Release of Information' settings under 'View Profile'.

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Whom can I contact for more information?

Contact the Student Awards and Financial Aid office at 905.721.3190 or by email at

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